Secure — built for AU / NZ
Your data — including patient details — stays in Australian and New Zealand datacentres. Local support, local accents, local compliance, with encrypted storage.
- AU/NZ data sovereignty
- Encrypted at rest
- Patient privacy
AI voice agents, live 24/7 — built in Australia
Never miss a patient call again — talkaFlow answers, books and resolves queries 24/7, in any language. Built for medical clinics — and any busy front desk — seamlessly integrated with your practice software.
Answers · Books · Triages · Transfers — in English, Mandarin, Māori & 20+ languages
Our products
The AI voice agent, plus the hardware and apps that bring it to your front desk.
TalkaFlow Desk
A Windows tray app that pops the caller, the reason and the AI’s summary the moment a call is transferred to reception.
+61 412 345 678
Reschedule Thursday appointment
Existing patient (DOB 14/03/1958). Wants to move her Thu 2:15pm with Dr Patel to next week. Verified in Best Practice.
TalkaFlow Console
A standalone touchscreen that answers real calls — over a SIM card or an IP-SIP line via ethernet — and shows the live conversation. No computer, no PBX.
Check-in Kiosk
Patients check themselves in on a touchscreen — Medicare scan, confirm, done — written straight into Best Practice.
TalkaFlow SMS Text
Customers text your business number and the AI texts back — answering, booking and confirming appointments, 24/7 in any language.
TalkaFlow Companion
A warm little voice companion that remembers you — your name, your family, your habits — day after day. Bound to you, not the hardware.
TalkaFlow Interpreter
Real-time interpreting — in the speaker’s own voice. You speak yours, they hear theirs; it clones each person’s voice, not a machine.
Hear it for yourself
These are live talkaFlow agents, not recordings — start with our GP clinic receptionist. Have a real conversation: ask awkward questions, change your mind mid-sentence, switch languages.
Live demo Appointments booked straight into your practice software, scripts and triage questions answered with care.
Call GP Clinic Reception
Live demo Room bookings, check-in questions and guest requests — handled around the clock.
Call Hotel Guest Services
Live demo Warranty claims, service bookings and order status — resolved on the first call.
Call After-Sales Support
Live demo Table reservations, opening hours and special requests, even at Friday-night peak.
Call Restaurant Reception
Live demo Appointments booked, moved and confirmed while your stylists stay hands-on.
Call Hair Studio Booking
Live demo · CN / 中文 Filter maintenance support delivered fluently in Mandarin — same agent, new language.
Call HEPA Maintenance · 中文Prefer your own phone? Each demo page shows a number you can dial directly.
Key features
Our solutions cover the whole call, from “hello” to a booked appointment in your practice software — or a resolved query in your CRM.
Configurable flow · no code
Map exactly what the assistant says and does on a visual, drag-and-drop canvas: greet, verify, book, transfer, end. The very same builder powers phone calls, SMS conversations and self-check-in — one design, every channel. Change a step and it’s live in seconds. Total control, no developer required.
Live dashboard
Resolution rate, peak times, trending questions — live in the portal, with every call recorded, transcribed and searchable. See exactly how your front desk is performing, around the clock.
Voice library · 20+ languages
Browse a curated gallery of natural, brand-matched voices, preview any of them in a click, and apply one to your assistant. Warm or authoritative, English, Mandarin, Arabic, Spanish and a dozen more — every caller hears a voice that fits, and staff take over only when needed.
Your data — including patient details — stays in Australian and New Zealand datacentres. Local support, local accents, local compliance, with encrypted storage.
Any step in your flow can call a real system — Best Practice, Cliniko, Tyro Health, or anything with a webhook. Slots, order status and booking data fetched live, mid-conversation.
Industry partners
From the practice-management systems your clinic already runs — Best Practice, Cliniko, Tyro Health — to the leading voice-AI platforms, we partner with companies who share our vision of transforming customer interactions through AI.
In numbers
Join our team
We're always seeking passionate, talented people. Explore our current openings and take the next step in your career with talkaFlow.
View openingsShape the future of AI-powered customer interactions — designing, deploying and tuning voice agents for businesses across Australia and New Zealand.
See the roleStart handling calls for an affordable monthly fee that’s a fraction of the cost of staffing an extra shift.
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